Course Content
Lesson 1
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Introduction, learning outcomes and Professional Email Writing
Professional Email Writing Quiz
Lesson 2
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Telephone Etiquette and Conversation Skills
Telephone Etiquette Quiz
Lesson 3
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Meeting and Presentation Language
Meeting and Presentation Language Quiz
Lesson 4
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Negotiation and Persuasion Skills
Negotiation and Persuasion Skills Quiz
Gameboard
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Try our Game
Module 1: ENGLISH BUSINESS LANGUAGE SKILLS